Technology

IT Support Specialist Salary

IT support specialists resolve technology problems for organizations, providing technical assistance for hardware and software.

Median Salary
$59,660
Mean Salary
$63,400
Total Employed
914,500
Job Growth
+6%

IT Support Specialist Salary by Experience Level

Entry-level it support specialists earn around $38,000 per year, while mid-career professionals earn $60,000. Senior-level it support specialists can earn $90,000 or more.

Entry Level (0-2 yrs)
$38,000
Mid Level (3-7 yrs)
$60,000
Senior Level (8+ yrs)
$90,000

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Salary Percentile Breakdown

The salary range for it support specialists varies significantly. The bottom 10% earn $36,200, while the top 10% earn $97,000.

Percentile Annual Salary
10th Percentile $36,200
25th Percentile $46,000
50th Percentile (Median) $59,660
75th Percentile $77,000
90th Percentile $97,000

IT Support Specialist Salary by State

IT Support Specialist salaries vary significantly by state due to cost of living, demand, and industry concentration. The highest paying state is Hawaii at $98,439, while Mississippi offers the lowest at $44,745.

State Median
#1 Hawaii $98,439 Details →
#2 California $91,280 Details →
#3 Massachusetts $86,507 Details →
#4 New York $78,751 Details →
#5 Washington $75,768 Details →
#6 Alaska $72,189 Details →
#7 New Jersey $72,189 Details →
#8 Maryland $69,206 Details →
#9 Oregon $69,206 Details →
#10 Connecticut $68,609 Details →
#11 Colorado $67,416 Details →
#12 Virginia $66,819 Details →
#13 New Hampshire $63,836 Details →
#14 Rhode Island $63,240 Details →
#15 Utah $60,853 Details →
#16 Delaware $60,257 Details →
#17 Florida $59,660 Details →
#18 Illinois $59,660 Details →
#19 Minnesota $59,660 Details →
#20 Arizona $59,063 Details →
#21 Nevada $59,063 Details →
#22 Pennsylvania $58,467 Details →
#23 Texas $58,467 Details →
#24 Vermont $58,467 Details →
#25 Georgia $57,274 Details →
#26 North Carolina $57,274 Details →
#27 Maine $56,677 Details →
#28 Idaho $56,080 Details →
#29 New Mexico $55,484 Details →
#30 Wisconsin $54,887 Details →
#31 Montana $54,291 Details →
#32 Michigan $53,694 Details →
#33 Ohio $53,694 Details →
#34 Tennessee $53,097 Details →
#35 Indiana $52,501 Details →
#36 Missouri $52,501 Details →
#37 Nebraska $52,501 Details →
#38 Louisiana $51,904 Details →
#39 South Carolina $51,904 Details →
#40 Iowa $51,308 Details →
#41 North Dakota $51,308 Details →
#42 Wyoming $51,308 Details →
#43 Kansas $50,114 Details →
#44 Kentucky $49,518 Details →
#45 South Dakota $49,518 Details →
#46 Alabama $48,921 Details →
#47 Oklahoma $48,921 Details →
#48 Arkansas $46,535 Details →
#49 West Virginia $45,342 Details →
#50 Mississippi $44,745 Details →

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Key Responsibilities

  • ● Respond to help desk tickets
  • ● Install and troubleshoot hardware/software
  • ● Set up user accounts
  • ● Document solutions
  • ● Provide user training

Top Skills

Help Desk Windows/Mac Networking Basics Active Directory Troubleshooting Customer Service

Education Required

Associate's degree

Job Outlook

Faster than average — projected 6% growth over the next decade

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Frequently Asked Questions About IT Support Specialist Salaries

How much does a IT Support Specialist make per year? ▼
The median it support specialist salary in the United States is $59,660 per year. Entry-level positions start around $38,000, while senior-level professionals earn up to $90,000 annually. The mean (average) salary is $63,400.
How much does a IT Support Specialist make per hour? ▼
Based on the national median salary of $59,660 per year, a it support specialist earns approximately $29 per hour assuming a standard 2,080-hour work year. Hourly rates vary by experience, location, and employer.
What is the highest paying state for it support specialists? ▼
Hawaii is the highest paying state for it support specialists, with a median salary of $98,439. Other top-paying states include California ($91,280) and Massachusetts ($86,507).
What education do you need to become a it support specialist? ▼
Most it support specialist positions require a associate's degree. Key skills include Help Desk, Windows/Mac, Networking Basics, Active Directory. Relevant certifications and hands-on experience can also strengthen your qualifications.
What is the job outlook for it support specialists? ▼
Employment for it support specialists is projected to grow 6% over the next decade, which is faster than average. There are currently 914,500 it support specialists employed in the United States.
How much does an entry-level it support specialist make? ▼
An entry-level it support specialist with 0-2 years of experience earns around $38,000 per year. With 3-7 years of experience, pay increases to approximately $60,000. The bottom 10% of earners make $36,200, while the top 10% earn $97,000.