Technology

IT Support Specialist Salary

IT support specialists resolve technology problems for organizations, providing technical assistance for hardware and software.

Median Salary
$59,660
Mean Salary
$63,400
Total Employed
914,500
Job Growth
+6%

IT Support Specialist Salary by Experience Level

Entry-level it support specialists earn around $38,000 per year, while mid-career professionals earn $60,000. Senior-level it support specialists can earn $90,000 or more.

Entry Level (0-2 yrs)
$38,000
Mid Level (3-7 yrs)
$60,000
Senior Level (8+ yrs)
$90,000

Salary Percentile Breakdown

The salary range for it support specialists varies significantly. The bottom 10% earn $36,200, while the top 10% earn $97,000.

Percentile Annual Salary
10th Percentile $36,200
25th Percentile $46,000
50th Percentile (Median) $59,660
75th Percentile $77,000
90th Percentile $97,000

IT Support Specialist Salary by State

IT Support Specialist salaries vary significantly by state due to cost of living, demand, and industry concentration. The highest paying state is Hawaii at $98,439, while Mississippi offers the lowest at $44,745.

State Median
#1 Hawaii $98,439 Details →
#2 California $91,280 Details →
#3 Massachusetts $86,507 Details →
#4 New York $78,751 Details →
#5 Washington $75,768 Details →
#6 Alaska $72,189 Details →
#7 New Jersey $72,189 Details →
#8 Maryland $69,206 Details →
#9 Oregon $69,206 Details →
#10 Connecticut $68,609 Details →
#11 Colorado $67,416 Details →
#12 Virginia $66,819 Details →
#13 New Hampshire $63,836 Details →
#14 Rhode Island $63,240 Details →
#15 Utah $60,853 Details →
#16 Delaware $60,257 Details →
#17 Florida $59,660 Details →
#18 Illinois $59,660 Details →
#19 Minnesota $59,660 Details →
#20 Arizona $59,063 Details →
#21 Nevada $59,063 Details →
#22 Pennsylvania $58,467 Details →
#23 Texas $58,467 Details →
#24 Vermont $58,467 Details →
#25 Georgia $57,274 Details →
#26 North Carolina $57,274 Details →
#27 Maine $56,677 Details →
#28 Idaho $56,080 Details →
#29 New Mexico $55,484 Details →
#30 Wisconsin $54,887 Details →
#31 Montana $54,291 Details →
#32 Michigan $53,694 Details →
#33 Ohio $53,694 Details →
#34 Tennessee $53,097 Details →
#35 Indiana $52,501 Details →
#36 Missouri $52,501 Details →
#37 Nebraska $52,501 Details →
#38 Louisiana $51,904 Details →
#39 South Carolina $51,904 Details →
#40 Iowa $51,308 Details →
#41 North Dakota $51,308 Details →
#42 Wyoming $51,308 Details →
#43 Kansas $50,114 Details →
#44 Kentucky $49,518 Details →
#45 South Dakota $49,518 Details →
#46 Alabama $48,921 Details →
#47 Oklahoma $48,921 Details →
#48 Arkansas $46,535 Details →
#49 West Virginia $45,342 Details →
#50 Mississippi $44,745 Details →

Key Responsibilities

  • Respond to help desk tickets
  • Install and troubleshoot hardware/software
  • Set up user accounts
  • Document solutions
  • Provide user training

Top Skills

Help Desk Windows/Mac Networking Basics Active Directory Troubleshooting Customer Service

Education Required

Associate's degree

Job Outlook

Faster than average — projected 6% growth over the next decade