Technology Massachusetts (MA) Rank #3 of 50

IT Support Specialist Salary in Massachusetts

The median it support specialist salary in Massachusetts is $86,507 per year, which is 45.0% above the national median of $59,660.

Median Salary
$86,507
vs National
+$26,847
State Rank
#3 of 50
Cost of Living
135%

IT Support Specialist Salary Overview in Massachusetts (2026)

Massachusetts ranks #3 out of 50 states for it support specialist compensation. This places Massachusetts in the top tier nationally, making it one of the best states for it support specialists seeking high pay. At $86,507 per year, it support specialists in Massachusetts earn $26,847 more than the national median of $59,660.

It's worth noting that Massachusetts's cost of living is 135% of the national average, which reduces the real purchasing power of the $86,507 salary. After adjusting for cost of living, the effective salary is closer to $64,079.

The salary spread in Massachusetts is significant: it support specialists at the 10th percentile earn $52,490, while those at the 90th percentile bring home $140,650 — a $88,160 gap that reflects differences in experience, specialization, employer type, and metro area. The highest-paying city in Massachusetts for this role is Cambridge, where the median reaches $101,422.

Nationally, it support specialist employment is projected to grow 6% over the next decade (faster than average). This steady growth indicates stable demand for it support specialists across the country.

IT Support Specialist Salary in Massachusetts by Experience

In Massachusetts, an entry-level it support specialist earns around $55,100, while experienced professionals earn up to $130,500 per year. The cost of living index in Massachusetts is 135% of the national average.

Entry Level (0-2 yrs)
$55,100
+$17,100 vs national
Mid Level (3-7 yrs)
$87,000
+$27,000 vs national
Senior Level (8+ yrs)
$130,500
+$40,500 vs national

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Salary Percentiles in Massachusetts

Percentile MA Salary
10th Percentile $52,490
25th Percentile $66,700
Median (50th) $86,507
75th Percentile $111,650
90th Percentile $140,650

IT Support Specialist Salary by City in Massachusetts

The largest employment areas for it support specialists in Massachusetts include Boston, Worcester, Springfield, and Cambridge. Salaries vary by city based on local cost of living and demand.

How to Become a IT Support Specialist in Massachusetts

Education

Most it support specialist positions require a associate's degree. Massachusetts has several accredited institutions offering relevant programs.

Key Skills

Help DeskWindows/MacNetworking BasicsActive DirectoryTroubleshootingCustomer Service

Job Outlook in Massachusetts

Nationally, it support specialist employment is projected to grow 6% over the next decade (faster than average). Massachusetts's demand may vary based on local industry trends.

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Frequently Asked Questions: IT Support Specialist Salary in Massachusetts

How much does a IT Support Specialist make in Massachusetts? ▼
The median it support specialist salary in Massachusetts is $86,507 per year, which is 45.0% above the national median of $59,660. Salaries range from $52,490 (10th percentile) to $140,650 (90th percentile).
How much does a IT Support Specialist make per hour in Massachusetts? ▼
Based on the median annual salary of $86,507, a it support specialist in Massachusetts earns approximately $42 per hour assuming a standard 2,080-hour work year.
Is Massachusetts a good state for it support specialists? ▼
Massachusetts ranks #3 out of 50 states for it support specialist pay. The cost of living index is 135% of the national average. Entry-level it support specialists earn $55,100, while senior professionals earn $130,500.
How does Massachusetts compare to other states for it support specialist salary? ▼
The highest paying state for it support specialists is Hawaii at $98,439. Massachusetts's median of $86,507 ranks #3 nationally. Nearby-ranked states include Hawaii ($98,439) and California ($91,280).
What is the entry-level it support specialist salary in Massachusetts? ▼
An entry-level it support specialist in Massachusetts earns approximately $55,100 per year. With 3-7 years of experience, pay increases to around $87,000. Senior-level professionals with 8+ years earn up to $130,500.
What city in Massachusetts pays it support specialists the most? ▼
Cambridge is the highest paying city in Massachusetts for it support specialists, with a median salary of $101,422. Other cities include Boston and Worcester.