Technology Boston, MA Pop. 675,647

IT Support Specialist Salary in Boston, Massachusetts

The median it support specialist salary in Boston, MA is $96,649 per year, which is 62.0% above the national median and 11.7% above the Massachusetts state average.

City Median
$96,649
vs State Avg
+$10,142
vs National
+$36,989
Cost of Living
152%

IT Support Specialist Pay in Boston: What to Expect (2026)

Boston offers a median it support specialist salary of $96,649, which is $10,142 above the Massachusetts state average of $86,507. Compared to the national median of $59,660, Boston pays above average for this role.

However, Boston's cost of living index is 152%, significantly above the national average. After adjusting for local costs, the $96,649 salary has an effective purchasing power of approximately $63,585. Housing, transportation, and food costs in Boston should be factored into any relocation or job-change decision.

The salary range for it support specialists in Boston spans from $58,644 at the 10th percentile to $157,140 at the 90th percentile — a $98,496 spread. Entry-level professionals start around $61,560, while senior it support specialists with 8+ years of experience can earn up to $145,800. As a major metro area with a population of 675,647, Boston typically offers more job opportunities and employer competition, which can drive salaries higher.

IT Support Specialist Salary in Boston by Experience

In Boston, an entry-level it support specialist earns around $61,560, while experienced professionals earn up to $145,800 per year. The local cost of living index is 152% of the national average.

Entry Level (0-2 yrs)
$61,560
+$23,560 vs national
Mid Level (3-7 yrs)
$97,200
+$37,200 vs national
Senior Level (8+ yrs)
$145,800
+$55,800 vs national

Salary Percentiles in Boston, MA

Percentile Boston
10th Percentile $58,644
25th Percentile $74,520
Median (50th) $96,649
75th Percentile $124,740
90th Percentile $157,140

IT Support Specialist Salary in Other Massachusetts Cities

How to Become a IT Support Specialist in Boston

Education

Most it support specialist positions require a associate's degree. Boston and the surrounding Massachusetts area have institutions offering relevant programs.

Key Skills

Help DeskWindows/MacNetworking BasicsActive DirectoryTroubleshootingCustomer Service

Job Outlook

Nationally, it support specialist employment is projected to grow 6% over the next decade (faster than average). Demand in Boston may vary based on local industry and population growth.

Find IT Support Specialist Jobs in Boston

Browse open it support specialist positions in Boston, MA:

Frequently Asked Questions: IT Support Specialist Salary in Boston

How much does a IT Support Specialist make in Boston, MA? ▼
The median it support specialist salary in Boston, Massachusetts is $96,649 per year, which is 62.0% above the national median of $59,660. Salaries range from $58,644 (10th percentile) to $157,140 (90th percentile).
How much does a IT Support Specialist make per hour in Boston? ▼
Based on the median annual salary of $96,649, a it support specialist in Boston earns approximately $46 per hour assuming a standard 2,080-hour work year.
How does Boston compare to the Massachusetts state average for it support specialist pay? ▼
Boston's median it support specialist salary of $96,649 is 11.7% above the Massachusetts state average of $86,507. The local cost of living index is 152% of the national average.
What is the cost of living in Boston, MA? ▼
Boston has a cost of living index of 152% compared to the national average. This means a it support specialist salary of $96,649 in Boston has less purchasing power than the same salary in an average-cost city.
What qualifications do I need to become a it support specialist in Boston? ▼
Most it support specialist positions in Boston require a associate's degree. Key skills include Help Desk, Windows/Mac, Networking Basics, Active Directory. The job market is projected to grow 6% nationally over the next decade.