Technology Worcester, MA Pop. 206,518

IT Support Specialist Salary in Worcester, Massachusetts

The median it support specialist salary in Worcester, MA is $71,592 per year, which is 20.0% above the national median and 17.2% below the Massachusetts state average.

City Median
$71,592
vs State Avg
$-14,915
vs National
+$11,932
Cost of Living
110%

IT Support Specialist Pay in Worcester: What to Expect (2026)

Worcester offers a median it support specialist salary of $71,592, which is $14,915 below the Massachusetts state average of $86,507. Compared to the national median of $59,660, Worcester pays above average for this role.

Worcester's cost of living is 110% of the national average, meaning salary figures here closely reflect actual purchasing power. This makes direct comparisons to other cities straightforward.

The salary range for it support specialists in Worcester spans from $43,440 at the 10th percentile to $116,400 at the 90th percentile — a $72,960 spread. Entry-level professionals start around $45,600, while senior it support specialists with 8+ years of experience can earn up to $108,000. With a population of 206,518, Worcester is a mid-sized metro with a growing job market.

IT Support Specialist Salary in Worcester by Experience

In Worcester, an entry-level it support specialist earns around $45,600, while experienced professionals earn up to $108,000 per year. The local cost of living index is 110% of the national average.

Entry Level (0-2 yrs)
$45,600
+$7,600 vs national
Mid Level (3-7 yrs)
$72,000
+$12,000 vs national
Senior Level (8+ yrs)
$108,000
+$18,000 vs national

Salary Percentiles in Worcester, MA

Percentile Worcester
10th Percentile $43,440
25th Percentile $55,200
Median (50th) $71,592
75th Percentile $92,400
90th Percentile $116,400

IT Support Specialist Salary in Other Massachusetts Cities

How to Become a IT Support Specialist in Worcester

Education

Most it support specialist positions require a associate's degree. Worcester and the surrounding Massachusetts area have institutions offering relevant programs.

Key Skills

Help DeskWindows/MacNetworking BasicsActive DirectoryTroubleshootingCustomer Service

Job Outlook

Nationally, it support specialist employment is projected to grow 6% over the next decade (faster than average). Demand in Worcester may vary based on local industry and population growth.

Find IT Support Specialist Jobs in Worcester

Browse open it support specialist positions in Worcester, MA:

Frequently Asked Questions: IT Support Specialist Salary in Worcester

How much does a IT Support Specialist make in Worcester, MA? ▼
The median it support specialist salary in Worcester, Massachusetts is $71,592 per year, which is 20.0% above the national median of $59,660. Salaries range from $43,440 (10th percentile) to $116,400 (90th percentile).
How much does a IT Support Specialist make per hour in Worcester? ▼
Based on the median annual salary of $71,592, a it support specialist in Worcester earns approximately $34 per hour assuming a standard 2,080-hour work year.
How does Worcester compare to the Massachusetts state average for it support specialist pay? ▼
Worcester's median it support specialist salary of $71,592 is 17.2% below the Massachusetts state average of $86,507. The local cost of living index is 110% of the national average.
What is the cost of living in Worcester, MA? ▼
Worcester has a cost of living index of 110% compared to the national average. This means a it support specialist salary of $71,592 in Worcester has less purchasing power than the same salary in an average-cost city.
What qualifications do I need to become a it support specialist in Worcester? ▼
Most it support specialist positions in Worcester require a associate's degree. Key skills include Help Desk, Windows/Mac, Networking Basics, Active Directory. The job market is projected to grow 6% nationally over the next decade.